Everything you need to know about your order.
Secure, convenient and reliable.
From shipping to payment, you will find all the important
information at a glance.
SHIPPING
Shipping costs
€4.95
Free shipping
From €350
Delivery time
Germany: 2–4 business days
EU countries: 3–5 business days
Delivery
We deliver your order conveniently to your home or, if preferred,
to a business address. Shipping is available to almost all EU countries.
Switzerland and the United Kingdom are excluded.
Order tracking
Once your order has been shipped, you can conveniently track your parcel
online. Depending on the destination country, delivery may be handled
in cooperation with local shipping providers.
CAREFULLY
PACKED.
Your order is prepared for shipping
with the utmost care. With attention
to every detail – for your new favourite look.
PAYMENT
INVOICE
Simply pay by bank transfer
after you have received your parcel.
Please make sure that your billing address
and the information you provide are correct.
Available for Germany & Austria.
PAYPAL
Simply and conveniently pay directly with your
PayPal account.
Please make sure that your PayPal details match the
information you have provided to us.
Payment is securely processed using SSL encryption.
CREDIT CARD
Simply and conveniently pay with your MasterCard
or Visa card.
The invoice amount will be reserved until your order is shipped
and will then be charged to your card.
Please note that you may need to be registered for the
3D Secure procedure, your credit card must not be expired
and your credit limit must not be exceeded.
ANY QUESTIONS?
You can find more information about orders, shipping and payment
in our FAQ.